Director, CRM Systems - Remote

Overview

We are seeking a Director, CRM Systems to lead the architecture, strategy, and execution of enterprise CRM platforms with a strong emphasis on hands-on technical leadership.

In Short

• Lead Salesforce architecture and governance.
• Design and oversee CRM architecture and Salesforce configuration.
• Transform Salesforce CPQ for scalable quoting and pricing.
• Configure CRM processes for Product-Led and Sales-Led Growth.
• Build and mentor a high-performing CRM team.
• Align CRM roadmap with business strategy.
• Monitor system performance and enforce governance.
• Introduce innovation in CRM through AI and automation.
• 10+ years experience in CRM systems and Salesforce leadership.
• Salesforce certifications preferred.

Requirements

• Deep technical expertise in Salesforce and CPQ.
• Experience integrating Salesforce with ERP and marketing platforms.
• Strong architectural skills in designing scalable CRM solutions.
• Proven success in leading technical teams.
• Excellent influencing skills across stakeholders.
• Hands-on experience with CRM governance and optimization.

Benefits

• Competitive and fair compensation.
• Opportunity for variable pay.
• Robust benefits package.
• Work from home resources.
• Access to fitness and mental health resources.