The Sales Operations Lead will play a critical role in optimizing and scaling our sales operations processes, ensuring efficiency, accuracy, and strategic alignment with revenue goals. The ideal candidate has a strong analytical mindset, expertise in sales technology, and a deep understanding of revenue operations best practices. This role will work closely with Sales, Marketing, Customer Success, and Finance teams to drive data-driven decision-making, improve sales efficiency, and support overall revenue growth.

In Short

Ensure Rules of Engagement are holistically set up throughout the revenue organization
Design and launch processes, workflows, and automations that drive internal efficiencies, uplevel the effectiveness of our revenue organization, and deliver greater value to our customers
Constantly look to automate processes to remove the need for manual work
Prioritize internal system requests/issues and actioning promptly, based on business need
Optimize all revenue / sales operations processes, sales enablement, sales forecasting, and deal management
Develop and implement strategies to drive revenue growth and improve overall business performance
Work closely with sales, marketing, and customer success teams to align revenue goals and drive collaboration
Data-Driven Decision Making – Analyze complex sales performance metrics, pipeline health, and revenue trends to identify opportunities and drive strategic improvements.
Define and document key processes across the Tapcheck Customer Lifecycle
Collaborate with cross-functional teams to develop and implement scalable processes and policies

Requirements

3+ years of experience in Sales Operations, Revenue Operations, or Business Analytics, preferably in a high-growth B2B SaaS or technology environment.
Experience with Salesforce and sales engagement tools like Outreach, Salesloft, or Gong, and a deep understanding of their role in sales efficiency.
Strong analytical and problem-solving skills – ability to interpret data, identify trends, and drive strategic recommendations.
Sales Forecasting & Process Improvement Experience – ability to enhance pipeline management, sales forecasting accuracy, and deal progression tracking.
Excellent communication & collaboration skills, with experience working cross-functionally with Sales, Marketing, Customer Success, and Finance teams.
Ability to work in fast-paced, high-growth environments, managing multiple priorities and driving measurable impact.
A mindset of continuous improvement, always looking for ways to streamline processes, reduce inefficiencies, and increase revenue productivity.