Solution Engineer - Remote

Overview

The Solution Engineer will work closely with Sales and Customer Success teams to engage with customers, deliver solutions, and lead the technology evaluation stage of the sales cycle.

In Short

• Engage in pre-sales discovery meetings with customers.
• Provide platform demos and technical Proof of Value engagements.
• Translate customer business challenges into technical solutions.
• Ensure alignment of pre-sales processes with strategic account goals.
• Participate in regional marketing events and conferences.
• Manage relationships with customers to drive expansions.
• Travel expected to be 40-60% for customer engagement.
• Work with Sales, Marketing, Product, and Customer Success teams.
• Demonstrate critical thinking and problem-solving skills.
• Support customer-facing sales and channel enablement.

Requirements

• 4+ years of experience in endpoint operations or security.
• 2+ years in customer-facing roles.
• Ability to travel internationally.
• Expertise in software pre-sales and technical selling.
• Experience presenting to various stakeholders.
• Strong knowledge of IT security and compliance.
• Hands-on experience in endpoint security, IT operations, or compliance.
• Familiarity with scripting languages is a plus.
• Excellent written and verbal communication skills.
• BS degree in Computer Science, Mathematics, Engineering or equivalent.

Benefits

• 5 days of volunteer time off (VTO).
• Opportunity to work with top-tier organizations.
• Collaborative and diverse work environment.
• Professional growth and development opportunities.
• Participation in regional marketing events.