Solution Engineer - Remote

Overview

The Solution Engineer at Tanium will engage with customers to provide technical solutions and support throughout the sales process, ensuring that customer needs are met with effective solutions.

In Short

• Work directly with the sales team from initial discovery to deal close.
• Oversee initial discovery meetings and provide platform demos.
• Translate customer business challenges into technical solutions.
• Function as a technical expert during sales engagements.
• Partner with field engineering teams for effective customer experience.
• Address customer needs through strong communication skills.
• Build and maintain relationships with customers and partners.
• Participate in marketing events and conferences.
• Engage in customer-facing sales and channel enablement.
• Travel 40-60% to engage with customers in person.

Requirements

• 4+ years of experience in endpoint operations or security.
• 2+ years in customer-facing support positions.
• Experience in software pre-sales or technical selling in enterprise environments.
• Ability to present at various organizational levels.
• Proven track record of managing complex initiatives.
• Broad knowledge of IT security and compliance.
• Hands-on experience in endpoint security and IT operations management.
• Knowledge of scripting languages is a plus.
• Excellent critical thinking and communication skills.
• BS degree in Computer Science, Mathematics, Engineering, or equivalent experience.

Benefits

• Volunteer time off (VTO) to contribute to communities.
• Collaborative and diverse work culture.
• Opportunities for professional growth.