The Sr. Manager, Contracts will support global strategic, enterprise and mid-market teams primarily in the Americas-East region with a focus on regulated industries (Banking, Local Government, Healthcare). This is a highly autonomous role and as such you will be empowered to make decisions on the contractual positions such as data privacy, artificial intelligence, scope of warranties, indemnities, and liabilities, all in accordance with corporate guidance and policies, and in consultation with the Regional Director of Contracts. You will work closely with cross-functional team members to ensure the contractual obligations are understood by the impacted teams and will advise certain leadership team members on the status of the deals and commercial strategies relative to key transactions in their region(s). In addition, you will be responsible for maintaining weekly forecast updates and working directly with Contract Operations team members for marking and tracking specific contract terms through the Contract Life Cycle (CLM) tool.

In Short

Advise direct manager on proposed contract model and risk tolerances for supported region(s)
Work autonomously to develop commercial, legal and support terms for supported region(s)
Draft, negotiate and manage complex end user and partner order forms for accounts in support region(s)
Interpret contracts and advise internal stakeholders and senior leadership team on contractual matters and risk
Implement and follow negotiation and playbook policies and strategies
Utilize CRM, CLM and E-Signature tools, e.g., Salesforce, Conga and DocuSign, respectively
Administer and communicate non-standard contractual obligations to sales and technical teams
Prepare and deliver contract training materials for sales and technical teams
Prepare executive level summaries and escalations for all contract types

Requirements

Bachelors Degree or equivalent experience
Minimum 5 years of relevant experience with commercial end user contract negotiation and management
Be able to manage multiple negotiations and work efficiently under pressure
Be able to work independently
Significant experience in drafting and negotiating software licensing agreements and software-as-a-service contracts
Significant experience and working knowledge of data privacy laws and terms
Candidates based in EST preferred