Technical Program Manager - Remote

Overview

Supabase is an Open Source and fully remote company building developer tools for databases. We're looking for a Technical Program Manager to work directly with our largest and most strategic customers. This role is a mix of program management, technical problem-solving, and customer collaboration — perfect for someone who thrives in cross-functional environments and wants to make a visible impact both internally and externally.

In Short

• Lead end-to-end technical programs for our largest clients, owning timelines, deliverables, and cross-team dependencies.
• Translate client technical requirements into clear specs and partner with Engineering to define solution approaches.
• Run weekly technical steering meetings with strategic clients covering progress on program milestones, KPIs, incident summaries, support escalations, etc.
• Translate client requirements into RFCs and coordinate across internal teams including Engineering, Support, Product.
• Collect and synthesize client feedback; draft RFCs for product enhancements and guide them through our product process.
• Identify technical, operational, or resourcing risks early; define mitigation plans and escalate appropriately.

Requirements

• Bachelor’s in Computer Science, Engineering, or equivalent and 5+ years in a Technical Program Manager or equivalent role.
• Proven track record managing multi-threaded, technical programs with global stakeholders and fast-moving priorities.
• Exceptional at simplifying complex technical concepts for both engineering and non-technical audiences.
• Comfortable translating user stories into technical RFCs.
• A customer-obsessed mindset.
• Skilled at defining success metrics, monitoring SLAs, and using data to guide decisions and process improvements.

Benefits

• 100% remote work from anywhere in the world. No location-based adjustment to your salary.
• Autonomous work. We work collaboratively on projects, but you set your own pace.
• Health, Vision and Dental benefits. Supabase covers 100% of the cost for employees and 80% for dependants.
• Generous Tech Allowance for any office setup you need.
• Annual Education Allowance.
• Annually run off-sites.