Partner Success Manager - Polish Market - Remote

Overview

Sunday Natural is looking for an Sales Manager B2B (all genders) who is passionate about customer service and managing our network of doctors and therapists for our Polish Market. This role involves a mix of administrative tasks and direct communication with our partners and field sales team. A strong solution-oriented mindset and the ability to communicate empathetically are essential for this position.

In Short

• Act as the first point of contact for our doctors, therapists, and field sales team, ensuring smooth coordination and resolving special cases
• Present collaboration opportunities, provide consultation, and oversee the entire contract management process
• Ensure accurate maintenance and updating of customer data to support sales analysis and strategic decision-making
• Guide our partners throughout the entire sales process, focusing on personalized solutions
• Handle key account orders and general inquiries or issues
• Develop and implement new problem-solving and optimization strategies to enhance team efficiency

Requirements

• A completed commercial apprenticeship or degree in business, sales, healthcare, or comparable qualifications/experience
• Excellent communication skills and a strong customer service orientation, combined with outstanding organizational abilities
• A high level of initiative and responsibility in your work
• Experience working with various system solutions and CRM systems as part of your daily tasks
• The ability to quickly find relevant information and intuitively understand data relationships
• Proficiency in Microsoft Office tools, especially Excel, and the ability to use them efficiently
• A keen interest in actively shaping and optimizing processes and structures with a detail-oriented approach
• A strong personal or professional interest in health and nutrition
• Fluent Polish and strong English communication skills, both written and spoken
• You are based in Warsaw

Benefits

• An appealing discount on all of our Sunday Natural products – from essential oils to vitamins & nutrients
• A healthy balance is important to us: we offer a hybrid work model and 'workation'
• Receive various discounts of up to more than 50 percent on attractive brands such as Flaconi, Bosch, Apple or Expedia
• You will be given real ownership and plenty of room for new initiatives, as well as the opportunity to contribute your expertise and implement your great ideas
• Inviting office spaces with access to plenty of organic teas and superfoods from around the world
• We, the Sunday Natural Group, like to celebrate each other! Regular tea & office parties, Christmas and summer feasts and various influencer events such as Women's Day