Technical Customer Consultant in Second Level Support - Remote

Overview

Join Stepstone as an IT Consultant in the Technical Integration Team, responsible for automating job postings and contributing to the future of the job market.

In Short

• Plan and coordinate the setup or modification of interfaces for applicant management systems.
• Regularly communicate with developers and collaborate with customer service and clients.
• Monitor existing interfaces for quality assurance.
• Initiate appropriate measures in case of error messages.
• Manage and maintain projects in internal systems and organize daily tasks via the ticket system.

Requirements

• Completed training as an IT specialist or a degree in business informatics.
• Technical affinity and familiarity with APIs.
• First experience in technical customer support is desirable.
• Knowledge of XML/JSON and HTML is an advantage.
• Very good English skills, both written and spoken.

Benefits

• 31 days of vacation plus 2 additional days for Christmas and New Year.
• Hybrid working model.
• Company pension scheme.
• Employee Assistance Program (24/7 support).
• Company risk life insurance.
• Voluntary social days.
• Job bike.
• In-house gym and barista.
• Bring your dog to the office.
• Discounted parking and access to the Corporate Benefits Portal.