Payment Application Representative II - Remote

Overview

The Payment Application Representative II is responsible for performing more advanced payment processing tasks within the Accounts Receivable team. This role involves accurately applying payments, resolving complex discrepancies, and mentoring junior staff as needed.

In Short

• Accurately apply a high volume of customer payments to the correct accounts and invoices.
• Investigate and resolve complex issues including misapplied payments and overpayments.
• Research customer account discrepancies and communicate resolutions.
• Reconcile daily bank deposits and ensure system accuracy.
• Assist in month-end closing tasks and reporting requirements.
• Create and maintain documentation of standard procedures.
• Train or guide junior team members when needed.
• Partner with billing and customer service departments.
• Identify process improvement opportunities.
• Maintain confidentiality and compliance with internal controls.

Requirements

• 2+ years of experience in accounts receivable or related finance role.
• Advanced understanding of payment types and reconciliation practices.
• Experience working with ERP systems (e.g., NetSuite, SAP, Oracle).
• Proficiency in Microsoft Excel and data entry.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational ability.
• Strong interpersonal and communication skills.
• Preferred: Associates or Bachelors degree in Accounting, Finance, or Business Administration.
• Experience in a high-volume transaction environment.
• Familiarity with automated cash application tools.

Benefits

• Competitive compensation and benefits package.
• HMO coverage starting on Day 1 with free dependent coverage.
• Paid time offs.
• Company-provided work setup (laptop, monitor, accessories).
• Training, career growth, and global exposure.
• A collaborative and supportive team culture.