IT Service Delivery Manager - Remote

Overview

The IT Service Delivery Manager is responsible for ensuring the seamless delivery, maintenance, and enhancement of IT services in alignment with organizational goals.

In Short

• Oversee comprehensive service quality and client relationship management.
• Lead a team focused on continuous improvement initiatives.
• Spearhead the tech implementation process.
• Conduct thorough assessments of the company’s infrastructure capabilities.
• Analyze client software, hardware, connectivity, and security needs.
• Coordinate with cross-functional IT teams.
• Drive strategic alignment for successful project execution.
• Ensure a harmonized approach across all facets of implementation.

Requirements

• Experience in IT service delivery management.
• Strong leadership and team management skills.
• Proficiency in client relationship management.
• Ability to conduct infrastructure assessments.
• Experience in tech implementation processes.
• Excellent communication and collaboration skills.

Benefits

• Opportunity to lead innovative IT projects.
• Work in a dynamic and collaborative environment.
• Professional development opportunities.
• Flexible working arrangements.