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Service Delivery Manager - Remote

Posted 9 weeks ago
DevOps / Sysadmin
Full Time
Italy

Overview

As a Service Delivery Manager at RELEX Solutions, you will be responsible for ensuring high-quality service delivery and operational efficiency in a rapidly growing company.

In Short

  • Responsible for selected services and service quality.
  • Develop and maintain service delivery processes.
  • Focus on financial targets and customer satisfaction.
  • Coach and improve team performance.
  • Work in a fast-paced environment.
  • Fluency in Italian and English required.
  • Experience in ITIL based service management.
  • Strong coordination and analytical skills.
  • Proactive and result-driven attitude.
  • Flexible work hours and remote work options available.

Requirements

  • Strong experience in ITIL based Service management.
  • Proven capabilities to deliver measurable value.
  • Excellent coordination skills.
  • Strong will to learn about products and services.
  • Fluency in Italian and English.

Benefits

  • Flexible work hours and remote work possibility.
  • International working environment.
  • Respectful and professional atmosphere.
  • Opportunities for personal growth.
  • Ability to influence the company's future.

R.S

RELEX Solutions

RELEX Solutions is a dynamic and innovative company specializing in cutting-edge supply chain and retail planning software. With a global team of over 2,100 employees across multiple countries, including the US, UK, Germany, and Finland, RELEX is dedicated to enhancing adaptability, efficiency, and sustainability within the consumer goods and retail value chain. The company prides itself on fostering a collaborative and fun work environment where every team member's input is valued. Trusted by leading brands such as AutoZone and PetSmart, RELEX is committed to diversity, equity, and inclusion, ensuring that all employees feel heard and valued. The company champions a transparent culture that supports professional growth and offers flexible work arrangements, making it an exciting place to build a career in the future of retail.

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