Service Delivery Manager - Remote

Overview

As a Service Delivery Manager, you will be responsible for managing delivery into strategic live client accounts within the Customer Care team, working collaboratively with a highly experienced team.

In Short

• Work with a collaborative and supportive team.
• Engage with experienced Dynamics 365 Functional and Technical Consultants.
• Manage delivery and client accounts within the Customer Care team.
• Handle multiple projects and tasks simultaneously.
• Understand change management processes.
• Build strong relationships with clients and partners.
• Prioritize tasks and communicate commitments effectively.
• Work in a highly collaborative environment.
• Travel to client sites when necessary.

Requirements

• Strong functional, analytical, and presentation skills.
• Excellent documentation and training abilities.
• Ability to build relationships with clients and partners.
• Strong prioritization and communication skills.
• Creative problem-solving abilities.
• Quick and thorough learning of new concepts.
• Commitment to promoting company values.

Benefits

• Collaborative work environment.
• Opportunity to work with experienced professionals.
• Engagement in exciting projects.
• Supportive team culture.