Remote Otter LogoRemoteOtter

Service Delivery Manager - Remote

Posted 17 weeks ago
All others
Part Time
Belgium

Overview

We are seeking a highly motivated, certified Service Delivery Manager fluent in English. This is a remote tele-work position, allowing you to work from anywhere while being part of a dynamic and friendly project team.

In Short

  • Supervise and manage Information Systems (IS) operations, ensuring service continuity and swift resolution of outages;
  • Drive the service delivery process, ensuring high-quality, efficient, and reliable IT services;
  • Lead and coordinate the service delivery team, optimising performance and collaboration;
  • Address and manage customer feedback, ensuring satisfaction and continuous improvement.

Requirements

  • Certified Service Delivery Manager
  • Fluent in English
  • Experience in managing IT services
  • Strong leadership skills

Benefits

  • Remote work flexibility
  • Part-time employment options
  • Dynamic and friendly project team
EUROPEAN DYNAMICS logo

EUROPEAN DYNAMICS

European Dynamics (ED) is a leading European company specializing in Software, Information, and Communication Technologies, with a strong international presence across cities such as Athens, Brussels, and Berlin. Employing over 1000 engineers, IT experts, and consultants, ED is dedicated to designing and developing advanced software applications using state-of-the-art technology. The company has a significant portfolio of IT projects valued at over 300 million EURO, serving European Union Institutions, international organizations, and national government administrations in 40 countries across 4 continents. Committed to diversity and equal employment opportunities, European Dynamics fosters a dynamic work environment that emphasizes professional development and career growth.

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