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Service Delivery Manager - Remote

Posted 82 weeks ago
All others
Part Time
Belgium

Overview

We are seeking a highly motivated, certified Service Delivery Manager fluent in English. This is a remote tele-work position, allowing you to work from anywhere while being part of a dynamic and friendly project team.

In Short

  • Supervise and manage Information Systems (IS) operations, ensuring service continuity and swift resolution of outages;
  • Drive the service delivery process, ensuring high-quality, efficient, and reliable IT services;
  • Lead and coordinate the service delivery team, optimising performance and collaboration;
  • Address and manage customer feedback, ensuring satisfaction and continuous improvement.

Requirements

  • Certified Service Delivery Manager
  • Fluent in English
  • Experience in managing IT services
  • Strong leadership skills

Benefits

  • Remote work flexibility
  • Part-time employment options
  • Dynamic and friendly project team
EUROPEAN DYNAMICS logo

EUROPEAN DYNAMICS

EUROPEAN DYNAMICS (ED) is a leading European company specializing in Software, Information, and Communication Technologies, with a strong international presence across cities such as Athens, Brussels, and London. With a workforce of over 1100 engineers, IT experts, and consultants, ED is dedicated to designing and developing state-of-the-art software applications. The company has a significant portfolio of IT projects valued at over 300 million EURO, serving major clients including European Union Institutions and international organizations across 40 countries and 4 continents. Committed to diversity and equal employment opportunities, EUROPEAN DYNAMICS fosters a dynamic work environment that emphasizes professional development and career growth.

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