HCM Configuration & Support Specialist I - Remote

Overview

As an HCM Configuration & Support Specialist I, you'll be the driving force behind smooth client transitions to the iSolved HCM platform, collaborating with the Operations team and leadership to ensure every implementation is seamless, efficient, and optimized for success.

In Short

• Be the bridge between clients and their new HRIS system—configuring workflows that meet their unique needs.
• Lead deep-dive sessions to design the best payroll and time tracking implementations.
• Oversee all aspects of system configuration and data integration.
• Coordinate and execute API data feeds (180 and 360) between iSolved and benefit carriers/administrators.
• Troubleshoot technical challenges and optimize system performance.
• Maintain data integrity—ensuring accuracy, security, and compliance.
• Communicate like a pro with internal teams, vendors, and clients.
• Adapt and innovate as project requirements evolve.
• Stay ahead of the curve with the latest iSolved tools and best practices.

Requirements

• Technical Skills – Expertise in payroll systems, data integration, and troubleshooting.
• Analytical Mindset – Sharp problem-solving abilities and keen attention to detail.
• Customer-Centric Approach – A passion for delivering top-tier client experiences.
• Exceptional Communication – Ability to explain complex configurations in a clear, friendly way.
• Adaptability & Drive – Thrives in a fast-moving, ever-evolving environment.

Benefits

• Work on exciting projects and grow your expertise.
• Make a real impact in the HR technology space.
• Be part of a collaborative team.
• Work with industry-leading tools and processes.
• Support businesses in their digital transformation.