Remote Otter LogoRemoteOtter

Client Care Manager - Remote

Posted 22 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Client Care Manager is responsible for scheduling and managing client care needs, communicating with clients and caregivers, and ensuring proper documentation and invoicing.

In Short

  • Scheduling new and existing clients
  • Communicating with clients and their families
  • Management of client care needs
  • Handling invoicing and payroll
  • Managing caregivers and staff policies
  • Documenting schedule changes and requests
  • Conducting caregiver evaluations
  • Approving/declining time off requests
  • Updating call logs and care notes
  • Ensuring task lists are completed

Requirements

  • Experience in client care management
  • Strong communication skills
  • Ability to manage multiple tasks
  • Knowledge of caregiver policies and procedures
  • Experience with invoicing and payroll systems
  • Attention to detail in documentation
  • Ability to conduct evaluations
  • Problem-solving skills
  • Experience in a healthcare setting is a plus
  • Ability to work independently

Benefits

  • Flexible working hours
  • Opportunity to work remotely
  • Supportive team environment
  • Professional development opportunities
  • Competitive salary
  • Health benefits
  • Paid time off
  • Employee recognition programs
  • Work-life balance
  • Access to resources and training
Staff4Me logo

Staff4Me

Staff4Me is a leading provider of comprehensive back-office support services, dedicated to empowering businesses to thrive in today's dynamic market. With over 20 years of experience and a global workforce of 8,000 professionals, the company specializes in offering tailored solutions that drive efficiency, innovation, and growth.

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