GTM Operations Senior Customer Success Operations Analyst - Remote

Overview

As SQUIRE’s GTM Operations Senior CS Operations Analyst, you will be responsible for implementing and managing programs that enhance the effectiveness of the Customer Success, Onboarding and Support Teams. You will work closely with internal stakeholders to ensure that our post-sales strategies align with our business objectives and drive substantial value for our customers.

In Short

• Implement and manage programs for Customer Success and Support Teams.
• Work closely with internal stakeholders.
• Align post-sales strategies with business objectives.
• Drive customer satisfaction, retention, and expansion.
• Optimize operations and strategic program management.

Requirements

• Experience in Customer Success operations.
• Strong analytical skills.
• Ability to manage multiple projects.
• Excellent communication skills.
• Proven track record in program management.

Benefits

• Opportunity to work with a leading business management system.
• Be part of a fast-growing company.
• Collaborate with a talented team.
• Impact customer satisfaction and business growth.
• Flexible work environment.