Senior Customer Success Operations Analyst - Remote

Overview

Wiz is reinventing cloud security and empowering businesses to thrive in the cloud. As a fast-growing startup, we help organizations secure their cloud environments, ensuring they can accelerate their businesses.

In Short

• Join a leading player in cloud security.
• Work collaboratively to execute key initiatives for Customer Success.
• Drive strategy, planning, and execution for Success teams.
• Contribute to employee success and revenue growth.
• Remote opportunity in Eastern or Central time zone.
• Manage scalable operational activities and reporting.
• Ensure data integrity across post-sales systems.
• Support cross-functional teams to align with organizational strategy.
• Identify priorities and execute impactful programs.
• Work in a dynamic and growing environment.

Requirements

• 5+ years of experience in Customer Success operations.
• Strong knowledge of Salesforce and CS Platforms.
• Experience with customer health and renewal forecasting.
• Proven track record of implementing scalable programs.
• Flexible and adaptable to the needs of the business.
• Effective communication with stakeholders at all levels.

Benefits

• Opportunity to make a significant impact in a growing company.
• Collaborative and innovative work environment.
• Focus on employee success and development.
• Diverse team with a variety of backgrounds.
• Equal opportunity employer.