Revenue Operations Specialist - Remote

Overview

Sprout Social is looking to hire a Revenue Operations Specialist for the Sales & Success team.

In Short

• Serve as a primary point of contact for compensation or business operations inquiries.
• Leverage AI to automate responses and processes.
• Manage compensation exceptions and adjustments.
• Own the intake, tracking, and resolution of rep onboarding, offboarding, and role change tickets.
• Partner with Business Operations Analysts to resolve issues related to rep setup.
• Prepare quota objects and quota files.
• Develop and maintain comprehensive documentation for compensation processes.
• Support the revenue operations team with ad-hoc requests and projects.
• Assist in meticulous data entry and reconciliation.
• Collaborate with sales operations, finance, and the people team.

Requirements

• Bachelor’s degree in Business, Finance, Accounting, Economics, or a related field – OR – 1–2 years of experience in sales/business operations.
• Ability to maintain attention to detail and ensure data accuracy.
• Proficiency in Google Workspace or Microsoft Office Suite.
• Experience managing workflows via ticketing systems.
• Familiarity with Salesforce or other CRM systems.
• Demonstrated ability to use AI tools to streamline workflows.
• Excellent organization and time management skills.
• Strong communication skills, both written and verbal.

Benefits

• Insurance and benefit options for individuals and families.
• Flexible paid time off and parental leave program.
• High-quality and well-maintained equipment.
• Wellness initiatives for health and mental well-being.
• Ongoing education and development opportunities.
• Corporate social responsibility program.
• State-of-the-art offices for those who prefer an office setting.