Senior Product Manager - Remote

Overview

Spring Health is on a mission to revolutionize mental healthcare by removing barriers to access. We provide tailored mental health services through our innovative platform, partnering with over 450 companies to deliver best-in-class outcomes.

In Short

• Lead the strategy and roadmap for our customer data and analytics portal.
• Collaborate with Sales and Customer Success to understand customer needs.
• Translate complex data into actionable insights.
• Drive product development lifecycle from requirements to execution.
• Work with cross-functional teams to enhance customer experience.
• Define success metrics and iterate based on feedback.
• Present data-driven insights to inform product decisions.
• Own product features and deliver on KPIs.
• Foster partnerships with internal teams to address customer pain points.
• Manage ambiguity and drive strategic execution.

Requirements

• 5+ years in product management in a tech-driven organization.
• Experience with B2B2C products and customer engagement.
• Strong analytical and metrics-driven thinking.
• Experience in healthcare or HR analytics.
• Exceptional communication and relationship-building skills.
• Experience with agile methodologies and sprint planning.
• Ability to navigate ambiguous problem areas.
• Empathetic approach to understanding customer needs.
• Experience with hypothesis-driven product development.
• Strong organizational and project management skills.

Benefits

• Health, Dental, Vision benefits starting on the first day.
• 401(k) match for retirement planning.
• Yearly allotment of no-cost visits to mental health providers.
• Competitive paid time off policies.
• Parental leave after 6 months of tenure.
• Access to wellness programs and professional development reimbursement.
• Donation matching to support favorite causes.
• Access to fertility care support and reimbursement.
• Access to fitness and wellness resources.
• Child care and elder care support through partnerships.