Manager, Research Data & Operations - Remote

Overview

As a Manager of Research Data & Operations at Spiceworks Ziff Davis, you will leverage fact-based research to assist clients in marketing their software and services effectively, while generating insights from survey data.

In Short

• Design and implement custom surveys.
• Analyze outcomes driven by technology adoption.
• Create engaging data visualizations in PowerPoint.
• Develop insightful reports and presentations.
• Synthesize research insights for marketing assets.
• Manage external research vendors and ensure quality deliverables.
• Oversee data collection processes for quality and accuracy.
• Explore ways to enhance research quality.
• Collaborate with cross-functional teams.

Requirements

• 4+ years of market research and survey experience.
• Hands-on experience designing surveys (Qualtrics preferred).
• Strong writing and presenting skills.
• Strong data analysis skills, particularly in Excel.
• Experience managing research vendors.
• Familiarity with business software (Microsoft 365, Google Workspace, etc.).
• Excellent problem-solving and presentation skills.
• Proactive mindset with a passion for insights.
• Understanding of the technology vendor landscape.
• Ability to collaborate across disciplines.