Manager, Research Data & Operations - Remote

Overview

The Manager, Research Data & Operations position involves leveraging fact-based research to assist clients in understanding their consumers and making informed decisions about their marketing strategies.

In Short

• Design and implement custom surveys in collaboration with Research Directors and survey vendors.
• Analyze business outcomes driven by technology adoption and create best-in-class data cuts.
• Create clear, engaging data visualizations in PowerPoint that support client decision-making.
• Develop insightful reports and presentations, translating complex data into actionable takeaways.
• Synthesize research insights to create compelling narratives for various marketing assets.
• Gather and evaluate research vendor bids while monitoring costs to ensure alignment with project budgets.
• Manage external research vendors to ensure timely and high-quality deliverables.
• Oversee data collection processes to ensure quality and accuracy.
• Continuously explore new ways to enhance research quality and improve processes.
• Partner with cross-functional teams, including marketing, sales, content, and project management.

Requirements

• 4+ years of relevant market research, statistics, and survey experience.
• Hands-on experience designing online and phone-based surveys (Qualtrics is a plus).
• Strong writing and presenting skills.
• Strong data analysis skills, particularly in Excel.
• Experience managing research vendors for sampling and translations.
• Familiarity with business software (i.e. Microsoft 365, Google Workspace, Salesforce, Wrike).
• Excellent problem-solving, writing, and presentation skills.
• A proactive mindset with a passion for uncovering insights.
• Understanding of technology vendor landscape and/or experience with technology marketing.
• Ability to work across disciplines and collaborate with multiple teams.

Benefits

• Flexible work environment as a Work From Anywhere company.
• Inclusive workplace culture encouraging diverse applicants.
• Opportunities for professional growth and development.
• Engagement in a dynamic and innovative company.
• Work with cross-functional teams to enhance your skills.