Remote Otter LogoRemoteOtter

Customer Care Representative - WFH - Remote

Posted Yesterday
Customer Service
Full Time
USA

Overview

As a Client Success Specialist, you’ll be the heart of our client experience—supporting policyholders, answering questions, and ensuring customers feel confident and cared for.

In Short

  • Build and maintain strong client relationships post-sale
  • Guide clients through policy benefits, updates, and claims
  • Educate clients so they clearly understand their coverage
  • Collaborate with team leads for smooth onboarding and support
  • Serve as the go-to contact for service-related needs

Requirements

  • Excellent communication and people skills (you love helping others)
  • Tech-savvy and comfortable working remotely
  • Organized, detail-oriented, and self-motivated
  • Customer service or insurance experience is a plus (not required)
  • Must be legally eligible to work in the U.S. or Canada

Benefits

  • 100% remote with flexible scheduling
  • Weekly pay + performance incentives
  • Award-winning training and mentorship
  • Fast-track career growth
  • A mission-driven, people-first culture
Spade Recruiting logo

Spade Recruiting

Spade Recruiting is a dynamic organization focused on providing supplemental benefits to over 44,000 Unions across North America. The company is dedicated to fostering growth, opportunity, and flexibility for its employees, encouraging them to build successful careers while positively impacting their communities. With a commitment to a supportive team environment, Spade Recruiting offers entry-level positions with no prior experience necessary, along with opportunities for advancement, weekly pay, and bonuses. The ideal candidates are ambitious individuals with excellent communication skills and a passion for helping others.

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