Customer Care Representative - Remote

Overview

We are looking for motivated individuals to join our fully remote team. Work from anywhere, helping clients understand their benefit options—no cold calling, no door-to-door sales. Just meaningful conversations with people who have already requested assistance.

In Short

• Act as the main contact for clients regarding coverage and accounts
• Handle service requests, updates, and claims with professionalism
• Recommend protection plans tailored to client needs
• Manage scheduling, calls, and accurate record-keeping
• Stay informed on products and tools to provide effective support

Requirements

• Adaptable, eager to learn, and self-motivated
• Personable, with excellent communication skills
• Independent while thriving in a team setting
• Problem-solver who stays composed under pressure
• Industry experience is a plus, but not required
• Willing to mentor and contribute to team success

Benefits

• 100% Remote – Work from anywhere, skip the commute
• Career Transition Friendly – Ideal for those switching fields
• Full Training Provided – No insurance experience needed
• Unlimited Earning Potential – Your results drive your income
• Provided Leads – Start with ready-to-connect prospects
• Residual Income – Build long-term earnings from renewals
• Benefits Included – Enjoy coverage for yourself