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Customer Care Representative - Remote

Posted 6 days ago
Customer Service
Full Time
USA
15USD/hour

Overview

Sutherland is seeking Customer Service Reps to deliver exceptional service and solutions to customers of our customers through inbound calls and chat. You will get to work with leading technologies and systems while having a dedicated team of leaders and peers to support you.

In Short

  • Competitive hourly rate of $15/hour
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Monthly rewards & recognition programs
  • Employee Discounts
  • Health and Wellness programs including a personal trainer dedicated to Sutherland

Requirements

  • Ability to handle customer calls of varying types effectively and efficiently
  • Strong communication and active listening skills
  • Strong attention to detail and the ability to effectively multitask
  • High school diploma or GED; an Associate's degree is a plus
  • Know your way around a PC with strong keyboard skills and basic MS Office knowledge
  • Excellent Internet connectivity with specified speed requirements
  • A quiet and distraction-free, secure place to work

Benefits

  • Competitive hourly rate
  • Medical, dental, and vision benefits
  • Paid training & PTO
  • Advancement opportunities
  • Monthly rewards & recognition programs
  • Employee Discounts
  • Health and Wellness programs
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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