Customer Care Specialist - Work From Home - Remote

Overview

This role involves serving as the face and voice of the organization, building strong relationships with families and helping them understand their benefits.

In Short

• Build and maintain long-term relationships with clients.
• Guide clients through benefit options and claims.
• Clearly explain coverage details.
• Collaborate with leadership to improve onboarding processes.
• Serve as the main point of contact for clients.
• Participate in continuous training and mentorship.

Requirements

• Strong communication and interpersonal skills.
• Service-oriented mindset and desire to help others.
• Comfortable working remotely.
• Self-motivated and organized.
• Background in customer service, sales, or insurance is an asset.
• Legally eligible to work in the United States or Canada.

Benefits

• Work-from-anywhere flexibility.
• Weekly pay plus monthly performance bonuses.
• Comprehensive training and mentorship.
• Rapid advancement opportunities.
• Supportive, mission-driven culture.
• Opportunity to make a meaningful difference in the community.