Customer Care Specialist - Work From Home - Remote

Overview

As a Customer Care Specialist, you will be the primary point of contact for families, educating them about their benefits and guiding them through their coverage options.

In Short

• Build and maintain strong relationships with clients.
• Guide clients through their benefit options with empathy.
• Explain coverage details in a simple way.
• Work with leadership to enhance client experience.
• Serve as the main contact for client inquiries.
• Participate in training and leadership development.

Requirements

• Excellent communication and interpersonal skills.
• Friendly and service-oriented attitude.
• Comfortable working remotely with digital tools.
• Organized and motivated to grow.
• Experience in customer service or sales is an asset.
• Legally eligible to work in the US or Canada.

Benefits

• Fully remote flexibility.
• Weekly pay with performance-based bonuses.
• Comprehensive training and mentorship.
• Clear advancement opportunities.
• Supportive, purpose-driven culture.
• Opportunity to make a meaningful difference.