Customer Care Specialist - Work From Home - Remote

Overview

AO Globe Life is growing, and we’re looking for motivated individuals to join our fully remote team. From the comfort of your home, you’ll help clients understand their benefit options—no cold calling, no door-to-door sales. Just genuine conversations with people who’ve asked for your help.

In Short

• Serve as the primary contact for clients regarding coverage and accounts
• Handle service requests, updates, and claims with professionalism and care
• Identify client needs and recommend tailored protection plans
• Manage scheduling, call forwarding, and accurate record-keeping
• Stay informed on products and tools to assist clients effectively

Requirements

• Adaptable and eager to learn—license optional to start
• Driven to grow and hit new goals
• Personable, with strong communication skills
• Independent but collaborative
• Problem-solver who handles challenges with ease
• Industry experience is a plus, but not required
• Willing to mentor and contribute to a positive team culture

Benefits

• 100% Remote – Work from anywhere, skip the commute
• Career Transition Friendly – We welcome career changers
• Full Training Provided – No insurance experience? We’ve got you covered
• Unlimited Earning Potential – Your income grows with your effort
• Provided Leads – Start with quality prospects, not cold calls
• Residual Income – Build lasting earnings through renewals
• Benefits Included – Enjoy the security of coverage for yourself