Customer Care Representative - Remote

Overview

We’re seeking driven, motivated individuals to join our fully remote team. From the comfort of your home—or anywhere you choose—you’ll guide clients through their benefit options. No cold calling. No door-to-door sales. Just meaningful conversations with people who have already asked for assistance.

In Short

• Serve as the primary contact for clients regarding coverage and account needs
• Process service requests, updates, and claims with professionalism
• Recommend personalized protection plans to meet client needs
• Handle scheduling, calls, and accurate record-keeping
• Stay up-to-date on products and tools to provide effective support

Requirements

• Adaptable, eager to learn, and self-motivated
• Friendly and skilled at building rapport
• Independent, but thrive in a collaborative team environment
• A calm problem-solver under pressure
• Open to mentoring and contributing to team success
• Industry experience is a plus, but not required

Benefits

• 100% Remote – Work from anywhere, no commute required
• Career Change Friendly – Perfect for those switching industries
• Full Training Provided – No prior insurance experience needed
• Unlimited Earning Potential – Your results directly impact your income
• Pre-Qualified Leads – Connect with clients ready to talk
• Residual Income – Earn long-term from policy renewals
• Benefits Included – Coverage for yourself