Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.

In Short

Develop expertise in SoundHound’s Telecom portfolio, focusing on enhancing Customer Experience outcomes in large Contact Centers through conversational AI and Generative AI integration.
Build, manage, qualify, and close deals within a rolling 12-month sales pipeline.
Make prospecting a consistent part of your routine to ensure a steady flow of new prospects.
Identify and utilize appropriate contract vehicles to penetrate specific clients.
Engage cross-functional Amelia resources (Engineering, Marketing, Proposal Development, Finance) at the right stages of the sales cycle.
Stay informed on industry trends and business priorities.
Develop compelling points of view on how autonomic and cognitive solutions can transform prospects' businesses.
Leverage Amelia’s Partner relationships to sell into clients, whether as a Prime or Subcontractor.
Ensure Amelia delivers consistently excellent service, as reflected in customer satisfaction metrics.
Take a leadership role in industry trade associations and attend relevant events.

Requirements

15+ years of sales experience selling into corporate Enterprise clients, specifically Telecommunications customers headquartered in or around North America.
10+ years of experience in Contact Centers across various industries and support areas.
Strong knowledge of Contact Center tools and processes, including CCaaS platforms like Genesys, Five9, NICE, etc.
While experience with autonomic and cognitive solutions is not required, experience with analytic solutions that impact operational business processes is highly desirable.
A strong understanding of sales cycles, regulations, and experience working with top decision-makers.
Proven track record of achieving assigned quotas.
Ability to manage a pipeline of 20+ opportunities simultaneously.
Ability to work effectively in a team environment.
Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers.
Ability to craft solutions that align with business priorities based on client discussions.
Willingness to travel as necessary.