General Manager, Smart Answering - Remote

Overview

Ready to be a part of something big? Join our team at SoundHound AI, where AI innovation and real-world impact come together. We unite voice AI, generative AI, and conversational AI to deliver powerful AI solutions that reimagine how people interact with the products and services they rely on. Whether it’s voice-enabling vehicles, streamlining patient journeys, or enhancing customer service, our multilingual, omnichannel AI technology touches the lives of hundreds of millions of people around the world.

In Short

• Define and execute Smart Answering’s vision, strategy, and go-to-market plan to drive adoption and establish market leadership.
• Lead and develop a high-performing team across Product, Sales, Marketing, and Customer Success.
• Own the P&L, driving revenue while optimizing costs and operational efficiency.
• Develop scalable customer acquisition strategies to grow the SMB customer base.
• Engage directly with customers to ensure the product roadmap aligns with market needs.
• Partner with Product and Engineering to evolve Smart Answering.
• Leverage data-driven insights to refine strategy and navigate competitive dynamics.
• Align Smart Answering’s growth strategy with SoundHound’s broader objectives.

Requirements

• 15+ years of leadership experience in a GM, VP, or similar role.
• Deep expertise in SMB go-to-market strategies.
• Founder-like mindset, comfortable operating in ambiguity.
• Exceptional business acumen and strong P&L management experience.
• Customer-first mentality with a track record of integrating user feedback.
• Strong data-driven decision-making skills.
• Outstanding leadership and team-building skills.
• Excellent communication and stakeholder management skills.
• Passion for AI and technology innovation.
• At least a Bachelor’s degree; MBA preferred.

Benefits

• Comprehensive healthcare.
• Paid time off.
• Equity options.
• Performance-based incentives.