Manager, Renewals Account Management - Remote

Overview

As a Manager for the Renewals Account Management team, you will lead a team to achieve and exceed renewal rate and ACV business targets, ensuring the ongoing retention and growth of our customer base.

In Short

• Lead a team of Renewals Account Managers.
• Achieve and exceed renewal rate and ACV business targets.
• Report to the Director of Renewals.
• Ensure customer retention and growth.
• Collaborate with new business sales team.
• Work closely with partners and distributors.
• Accurately forecast business performance.
• Coach and support account management professionals.
• Be part of the theater renewals leadership team.
• Drive value realization for customers.

Requirements

• Proven experience in account management or sales leadership.
• Strong understanding of customer retention strategies.
• Ability to coach and develop team members.
• Excellent forecasting skills.
• Strong collaboration skills with internal and external stakeholders.
• Experience in managing relationships with partners.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Results-oriented mindset.
• Experience in the cybersecurity industry is a plus.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health benefits.
• Opportunities for professional development.
• Dynamic and innovative work environment.
• Flexible working conditions.
• Collaborative team culture.
• Access to cutting-edge technology.
• Global reach and impact.
• Work with industry leaders.
• Employee wellness programs.