The Customer Support Analyst will provide technical troubleshooting support to customers, acting as a subject matter expert and continuously improving customer experience.
Sona is a pioneering company that has developed the Frontline Operating System, an innovative end-to-end platform designed to manage shift-based workforces and empower frontline teams. With a focus on enhancing workforce management through advanced scheduling, time and attendance, HR, and payroll functionalities, Sona offers industry-specific plugins and a user-friendly experience that simplifies frontline operations. In just three years, Sona has made a significant impact on the lives of tens of thousands of frontline workers and has grown to a team of over 100 employees. Backed by notable venture capital firms and angel investors, Sona is in a phase of rapid growth, providing a dynamic environment where employees can make a substantial impact on the company's trajectory and culture.
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Jobs from Sona:
Senior Product Manager
Full Stack Engineer (Elixir, LiveView, LLMs)
Engineering Manager (Elixir, AI Team)
Revenue Operations Manager
Elixir Developer
Sona is a pioneering company that has developed the Frontline Operating System, an innovative end-to-end platform designed to manage shift-based workforces and empower frontline teams. With a focus on enhancing workforce management through advanced scheduling, time and attendance, HR, and payroll functionalities, Sona offers industry-specific plugins and a user-friendly experience that simplifies frontline operations. In just three years, Sona has made a significant impact on the lives of tens of thousands of frontline workers and has grown to a team of over 100 employees. Backed by notable venture capital firms and angel investors, Sona is in a phase of rapid growth, providing a dynamic environment where employees can make a substantial impact on the company's trajectory and culture.
Share This Job!
Save This Job!
Jobs from Sona:
Senior Product Manager
Full Stack Engineer (Elixir, LiveView, LLMs)
Engineering Manager (Elixir, AI Team)
Revenue Operations Manager
Elixir Developer
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