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Payroll Bureau Manager - Remote

Posted 1 week ago
Finance / Legal
Full Time
UK
£45,000 - £50,000/year

Overview

This is an exceptional opportunity for an experienced Payroll Bureau Manager to join the expanding team at Sona during a pivotal stage of growth. We’re on a mission to transform how payroll works for frontline industries and we want you to help lead the way.

In Short

  • Deliver the end-to-end payroll service for a portfolio of enterprise clients, ensuring timely and accurate processing.
  • Act as a trusted advisor for your customers, owning the relationship and driving satisfaction.
  • Lead and mentor the payroll team, sharing knowledge and embedding best practices.
  • Partner with the sales team to support late-stage conversations with prospective clients.
  • Identify, suggest, and implement operational improvements that enhance scalability and efficiency.
  • Champion our evolving WFM and HR platform, ensuring smooth integration into payroll processes.
  • Set and track team KPIs and SLAs, ensuring we meet and exceed service expectations.
  • Stay ahead of regulatory changes and industry innovations to keep our offering cutting-edge.

Requirements

  • Deep experience in UK payroll processing, including HMRC, PAYE, and pensions. Irish payroll experience is a huge plus.
  • Proven track record managing payrolls in a bureau or outsourced service setting.
  • Hands-on mindset, comfortable processing payrolls and leading a team.
  • Strong commercial and customer-facing instincts.
  • Excellent organisational and problem-solving skills, with a keen eye for detail.
  • Confident navigating startup environments; fast-moving and collaborative.
  • Ownership mentality; proactive and accountable.

Benefits

  • Salary £45,000 - £50,000.
  • Remote-first, UK based role with occasional travel.
  • Share options.
  • 35 days annual leave.
  • Extra day of leave for every year of service.
  • Pension contributions matched up to 5%.
  • Comprehensive health insurance.
  • Enhanced parental leave & pay.
  • Co-working space stipend for those outside London.
  • Bi-annual all expenses paid team retreats.
  • The latest Macbook and equipment budget for your home office.
  • Professional development budget.
  • Unlimited free books.
Sona logo

Sona

Sona is a pioneering company that has developed the Frontline Operating System, an innovative end-to-end platform designed to manage shift-based workforces and empower frontline teams. With a focus on enhancing workforce management through advanced scheduling, time and attendance, HR, and payroll functionalities, Sona offers industry-specific plugins and a user-friendly experience that simplifies frontline operations. In just three years, Sona has made a significant impact on the lives of tens of thousands of frontline workers and has grown to a team of over 100 employees. Backed by notable venture capital firms and angel investors, Sona is in a phase of rapid growth, providing a dynamic environment where employees can make a substantial impact on the company's trajectory and culture.

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