Support Manager - Remote

Overview

SOFTSWISS continues to expand the team and is looking for a Support Manager.
We need a true and accomplished professional who shares our culture and values.

In Short

• Processing requests from clients in Jira helpdesk system
• Performance maintenance of the gaming infrastructure
• Interaction with associated departments and partners’ helpdesk systems
• Working on a schedule 2/2/3 or 5/2

Requirements

• Higher or incomplete higher education / technical education is an advantage
• B2 level of English
• C1 level of Russian
• Work experience in support of help desk systems is desirable

Benefits

• Full-time work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events