Remote Otter LogoRemoteOtter

Customer Support Agent - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

Social Discovery Group (SDG) is a leading social discovery company focused on connecting users through various online platforms. We are looking for a Customer Support Agent to assist our international clientele and enhance their experience with our services.

In Short

  • Fluent in English
  • Experience with international customers
  • Fast typing skills
  • Ability to analyze and understand customer emotions
  • Quick learner with adaptability
  • Problem-solving skills for complex cases
  • Stress-resistant and energetic
  • Proactive and initiative-driven
  • Commitment to high service quality
  • Consulting and resolving customer inquiries

Requirements

  • Fluency in English
  • Experience working with international customers
  • Fast typing skills
  • Ability to analyze customer emotions
  • Quick learning ability
  • Problem-solving skills
  • Stress resilience
  • Proactive attitude
  • Commitment to service quality

Benefits

  • 5/2 working schedule with Mondays and Tuesdays off
  • Remote work opportunity
  • 7 wellness days per year
  • 20 vacation days after 3 months
  • $1000 USD reimbursement for workplace equipment after 3 months
  • 50% reimbursement of eligible medical bills up to $1000 per year after 3 months
Social Discovery Group logo

Social Discovery Group

Social Discovery Group (SDG) is a global technology company specializing in the development of applications that blend dating, social interaction, and entertainment. With a diverse portfolio of 70 social discovery platforms, SDG leverages AI, game mechanics, and video streaming to enhance user experiences. The company actively invests in social discovery startups worldwide through its CVC fund, aiming to address issues of loneliness and disconnection in the digital age. With over 500 million users across 150 countries, SDG is committed to expanding its reach and impact. The company operates with a digital nomad workforce of more than 1200 professionals, collaborating remotely from various countries, including Cyprus, the USA, and Australia, to create a new digital reality that fosters communication and connection.

Share This Job!

Save This Job!

Similar Jobs:

Jobs for Humanity logo

Customer Support Agent - Remote

Jobs for Humanity

3 weeks ago

Join our team as a Customer Support Agent to assist residents with property portal issues and ensure a positive customer experience.

USA
Full-time
Customer Service
$19.25 - $25.00/hour
Planner5d logo

Customer Support Agent - Remote

Planner5d

3 weeks ago

Join Planner 5D as a Customer Support Agent to provide exceptional service during night shifts.

Worldwide
Full-time
Customer Service
Impact Brands logo

Customer Support Agent - Remote

Impact Brands

5 weeks ago

Join IMPACT BRANDS as a Customer Support Agent and help enhance customer experiences through exceptional service.

Philippines
Full-time
Customer Service

Paradym

Customer Support Agent - Remote

Paradym

7 weeks ago

Join Paradym as a Customer Support Agent and help shape exceptional user experiences in the crypto gaming industry.

Worldwide
Full-time
Customer Service
Patrianna logo

Customer Support Agent - Remote

Patrianna

8 weeks ago

Join Patrianna as a Customer Support Agent and deliver exceptional service in a dynamic, remote environment.

PH
Full-time
Customer Service