Customer Support Agent - Remote

Overview

Paradym is seeking a dynamic Customer Support Agent to join our Customer Support and Payments team, helping to create exceptional user experiences in the crypto gaming sector.

In Short

• Contribute to the evolution of customer support operations.
• Oversee daily customer support activities.
• Implement support processes to improve satisfaction.
• Monitor transaction data for fraud prevention.
• Work closely with internal teams to align support initiatives.
• Experience in customer support in tech, crypto, or gaming.
• Strong communication skills with a customer-centric mindset.
• Ability to thrive in a dynamic startup environment.
• Bonus points for experience in the crypto or gaming industries.
• Opportunity to shape the future of crypto gaming.

Requirements

• Proven track record in a customer support role.
• Familiarity with online customer support dynamics.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities.

Benefits

• Shape the future of crypto gaming.
• Work with a team of innovators.
• Make an impact on a global stage.
• Drive excellence in customer support.