Field Service Engineer - Remote

Overview

We are looking for a Field Service Engineer to be based from our Warrington Depot, covering Manchester. The focus of this role is to ensure we deliver a first class service to both internal & external customers.

In Short

• Service and repair Volvo construction equipment or miscellaneous equipment.
• Identify mechanical problems using technical knowledge and computerized diagnostic equipment.
• Seek additional service revenue opportunities and promote aftermarket solutions.
• Work in line with quotations and time guides.
• Ensure software updates are installed as new versions are released.
• Complete tablet inputs, electronic reports and timesheets in ‘real time’.
• Order parts for work and return parts in a clean condition.
• Able to work overtime and honor reasonable call out requests.
• Attend relevant product or systems training courses.

Requirements

• Technical knowledge of construction equipment.
• Experience in field service engineering.
• Strong customer service skills.
• Able to work independently and manage time effectively.

Benefits

• Competitive salary.
• Opportunities for overtime.
• Training and development opportunities.