Field Service Engineer - Remote

Overview

The Field Service Engineer at TOMRA plays a crucial role in enhancing machine performance and ensuring an excellent customer experience, contributing to sustainable resource management.

In Short

• Deliver high-quality service for optimal machine performance.
• Perform commissioning, testing, integration, optimization, maintenance, and repair.
• Provide technical support and consultation for customer plant systems.
• Conduct training for customers and service personnel.
• Deliver detailed field reports after customer visits.
• Provide on-call technical support and contribute to process improvements.
• Travel up to 80% per year for field operations.
• Fluency in French and English is required.
• Minimum of 3 years of B2B customer-facing experience.
• Strong technical foundation in electrical and mechanical fields.

Requirements

• University or college studies in Electrical or Electro-Mechanical Engineering preferred.
• Proficiency in computer programs and PC configuration.
• Excellent communication skills for presenting technical information.
• Willingness to travel internationally and adapt to various environments.
• Ability to lift up to 80 lbs and work in confined spaces.

Benefits

• Strong benefits offering with medical, dental, and vision plan premiums covered at 100%.
• Healthy PTO policy with 26 days annually, increasing with seniority.
• Inclusive company culture valuing diversity and well-being.
• Global career opportunities with a strong record for promoting internally.
• Professional training and development opportunities.