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Bilingual Field Service Technician II - Remote

Posted 11 weeks ago
All others
Full Time
USA
$67,600 - $91,400/year

Overview

The Bilingual Field Service Technician II will travel across North and South America to troubleshoot, service, install, and repair advanced detection and screening technologies, ensuring customer satisfaction through effective communication and technical support.

In Short

  • Travel to support locations in North and South America.
  • Fluency in Spanish is required.
  • Troubleshoot and repair Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment.
  • Maintain field service logs and customer relations.
  • Respond to emergency service calls promptly.
  • Document all maintenance and repair work accurately.
  • Participate in Service Sales opportunities.
  • Maintain technical certifications and knowledge.
  • Ensure compliance with health, safety, and security regulations.
  • Work in varied environments, including airports and correctional facilities.

Requirements

  • Associate’s Degree or related trade certification.
  • Minimum of 3 years of experience in troubleshooting and field repair.
  • Excellent communication and customer service skills.
  • Ability to travel at short notice.
  • Strong organizational and multitasking abilities.
  • Must be able to lift/carry 80 lbs.
  • Full body mobility is required.
  • Must pass a federal background investigation.
  • Experience with electrical and mechanical systems.
  • Ability to work safely around industrial equipment.

Benefits

  • Excellent training and career growth opportunities.
  • Inclusive work environment with strong leadership.
  • Flexible benefits to support health and wellbeing.
  • Competitive salary and Business Profit Plan.
  • Comprehensive benefits package.
Smiths Group logo

Smiths Group

Smiths Group is a FTSE100 global business with a workforce of around 14,600 colleagues operating in over 50 countries. The company leverages leading-edge technology to design, manufacture, and deliver innovative solutions that address the evolving needs of its customers, impacting millions of lives daily. With a rich history of over 170 years of innovation, Smiths Group comprises five global divisions, including Smiths Interconnect, which specializes in technically differentiated electronic components and subsystems for critical applications in defense, aerospace, communications, and industrial markets. Smiths Interconnect employs over 2,000 people and has a strong global presence, with manufacturing facilities in nine countries and a commitment to enhancing connectivity, improving healthcare, and ensuring security across various sectors.

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