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Field Service Technician II - Remote

Posted 1 week ago
All others
Full Time
TX, USA

Overview

The Field Service Technician II position involves troubleshooting, servicing, installing, and repairing advanced detection and screening technologies at various customer sites, requiring travel and on-call work.

In Short

  • Responsible for meeting daily service repair needs.
  • Communicate effectively with customers to foster positive relations.
  • Install, repair, and maintain equipment in the field.
  • Respond to emergency and non-scheduled service calls.
  • Document all maintenance and repair work in a timely manner.
  • Manage parts inventory and repair cycle.
  • Maintain technical certifications and knowledge.
  • Participate in service sales opportunities and revenue programs.
  • Travel, overtime, and varied work hours may be required.
  • Comply with health, safety, and environmental policies.

Requirements

  • Associate’s Degree or related trade certification.
  • Minimum of 5 years experience in field repair of electrical/electronic systems.
  • Excellent communication and customer service skills.
  • Ability to travel at short notice.
  • Strong organizational and multitasking abilities.
  • Ability to lift/carry 80 lbs.
  • Full body mobility is required.
  • Must pass a federal background investigation.
  • Experience in technical support and teamwork.
  • Ability to work in varied environments around industrial equipment.

Benefits

  • Excellent training and career growth opportunities.
  • Inclusive work environment with strong leadership.
  • Flexible benefits to suit lifestyle needs.
  • Competitive salary and profit plan.
  • Comprehensive benefits package.
Smiths Group logo

Smiths Group

Smiths Group is a FTSE100 global business with a workforce of around 14,600 colleagues operating in over 50 countries. The company leverages leading-edge technology to design, manufacture, and deliver innovative solutions that address the evolving needs of its customers, impacting millions of lives daily. With a rich history of over 170 years of innovation, Smiths Group comprises five global divisions, including Smiths Interconnect, which specializes in technically differentiated electronic components and subsystems for critical applications in defense, aerospace, communications, and industrial markets. Smiths Interconnect employs over 2,000 people and has a strong global presence, with manufacturing facilities in nine countries and a commitment to enhancing connectivity, improving healthcare, and ensuring security across various sectors.

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