Remote Otter LogoRemoteOtter

Field Service Technician II - Remote

Posted 3 weeks ago

Overview

This position requires daily travel with primary responsibility for the equipment at the Laredo Border Crossing.

In Short

  • Troubleshoots, services, installs and repairs Trace, X-Ray, CT X-Ray and Cargo Inspection equipment.
  • Maintains field service log and filing system.
  • Demonstrates initiative and dedication to exceed customer and company requirements.
  • Conducts follow-up calls with customers to ensure satisfaction.
  • Completes all scheduled maintenance within required deadlines.
  • Maintains an accurate inventory of parts and tools.
  • Participates in Service Sales opportunities.
  • Maintains currency on all technical certifications.
  • Ensures tools and test equipment are properly maintained.
  • Complies with health, safety and environmental policies.

Requirements

  • Associate’s Degree/Related Trade Certification or equivalent experience.
  • Minimum of 5 years experience in troubleshooting and field repair.
  • Excellent communication skills and customer focus.
  • Willingness to travel at short notice.
  • Ability to lift/carry 80 lbs.
  • Self-motivated and reliable individual.
  • Must be able to work safely in varied environments.

Benefits

  • Excellent training and opportunities for career growth.
  • Inclusive environment with strong leadership.
  • Flexible benefits to suit lifestyle.
  • Competitive salary and benefits package.

Similar Jobs:

Smiths Group logo

Field Service Technician II - Remote

Smiths Group

8 weeks ago

The Field Service Technician II is responsible for troubleshooting, servicing, and repairing security screening equipment while ensuring customer satisfaction.

Field Service
Troubleshooting
Electrical Systems
Electronic Systems
TX, USA
Full-time
All others
Smiths Group logo

Field Service Technician I - Remote

Smiths Group

4 days ago

The Field Service Technician I will travel to various locations in the Philadelphia area to install, repair, and maintain security detection equipment.

Field Service
Technical Support
Customer Service
Electrical Systems
PA, USA
Full-time
All others
$40,200.00 - $93,800.00/year
Smiths Group logo

Field Service Technician I - Remote

Smiths Group

2 weeks ago

The Field Service Technician I role involves traveling to various locations in Anchorage to install, repair, and maintain equipment while ensuring customer satisfaction.

Field Service
Technical Support
Customer Service
Electrical Systems
AK, USA
Full-time
All others
$58,800 - $79,600/year
Smiths Group logo

Field Service Technician I - Remote

Smiths Group

3 weeks ago

The Field Service Technician I is responsible for installing, repairing, and maintaining equipment in the Honolulu area while ensuring customer satisfaction.

Field Service
Technical Support
Customer Service
Electrical Systems
HI, USA
Full-time
All others
$42,000.00 - $98,000.00/year
Smiths Group logo

Field Service Technician - Remote

Smiths Group

2 days ago

The Field Service Technician is responsible for troubleshooting, maintaining, and repairing advanced security inspection systems.

Field Service
Technical Support
Problem Solving
X-Ray Inspection Systems
Colombia
Full-time
All others