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Field Service Technician II - Remote

Posted 8 weeks ago

Overview

The Field Service Technician II position supports on-call work and requires travel, primarily located in Presido, TX, with responsibilities extending to nearby areas.

In Short

  • Troubleshoots, services, installs, and repairs security screening equipment.
  • Maintains field service logs and filing systems.
  • Ensures customer satisfaction through effective communication.
  • Responds to emergency and non-scheduled service calls.
  • Completes scheduled maintenance and documents all work.
  • Orders and manages repair parts inventory.
  • Maintains technical certifications and knowledge.
  • Participates in service sales opportunities.
  • Complies with health, safety, and environmental policies.
  • May require travel and work outside standard hours.

Requirements

  • Associate’s Degree or related trade certification.
  • Minimum of 5 years experience in troubleshooting and field repair.
  • Excellent communication and customer service skills.
  • Ability to travel at short notice.
  • Must be able to lift/carry 80 lbs.
  • Full body mobility required.
  • Must pass federal background investigation.
  • Ability to work safely in varied environments.

Benefits

  • Excellent training and career growth opportunities.
  • Inclusive work environment with strong leadership.
  • Flexible benefits to suit lifestyle needs.
  • Competitive salary and benefits package.

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