Field Service Technician II - Remote

Overview

The Field Service Technician II position supports on-call work and requires travel, primarily located in Presido, TX, with responsibilities extending to nearby areas.

In Short

• Troubleshoots, services, installs, and repairs security screening equipment.
• Maintains field service logs and filing systems.
• Ensures customer satisfaction through effective communication.
• Responds to emergency and non-scheduled service calls.
• Completes scheduled maintenance and documents all work.
• Orders and manages repair parts inventory.
• Maintains technical certifications and knowledge.
• Participates in service sales opportunities.
• Complies with health, safety, and environmental policies.
• May require travel and work outside standard hours.

Requirements

• Associate’s Degree or related trade certification.
• Minimum of 5 years experience in troubleshooting and field repair.
• Excellent communication and customer service skills.
• Ability to travel at short notice.
• Must be able to lift/carry 80 lbs.
• Full body mobility required.
• Must pass federal background investigation.
• Ability to work safely in varied environments.

Benefits

• Excellent training and career growth opportunities.
• Inclusive work environment with strong leadership.
• Flexible benefits to suit lifestyle needs.
• Competitive salary and benefits package.