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Field Service Technician II - Remote

Posted 4 days ago
All others
Full Time
OK, USA
$48,500.00 - $112,500.00/year

Overview

The Field Service Technician II position involves supporting security and detection technology equipment across various locations, ensuring customer satisfaction through effective communication and timely service.

In Short

  • Daily travel to support sites in Oklahoma, Arkansas, and North Texas.
  • Troubleshoot, service, install, and repair security equipment.
  • Maintain field service logs and documentation.
  • Foster positive customer relations and satisfaction.
  • Respond to emergency service calls as needed.
  • Complete scheduled maintenance and inspections.
  • Manage parts inventory and repair cycle time.
  • Participate in service sales opportunities.
  • Maintain technical certifications and knowledge.
  • Comply with health, safety, and security regulations.

Requirements

  • Associate’s Degree or related trade certification.
  • Minimum of 5 years experience in troubleshooting and field repair.
  • Excellent communication and customer service skills.
  • Ability to travel on short notice.
  • Strong organizational and multitasking abilities.
  • Must be able to lift/carry up to 80 lbs.
  • Full body mobility required.
  • Experience with electrical and electronic systems.
  • Ability to work safely in varied environments.
  • Must pass a federal background investigation.

Benefits

  • Comprehensive training and career growth opportunities.
  • Inclusive work environment with a focus on safety.
  • Flexible benefits to suit lifestyle needs.
  • Competitive salary and profit-sharing plan.
  • Access to a wide range of health and wellbeing support.
Smiths Group logo

Smiths Group

Smiths Group is a FTSE100 global business with a workforce of around 14,600 colleagues operating in over 50 countries. The company leverages leading-edge technology to design, manufacture, and deliver innovative solutions that address the evolving needs of its customers, impacting millions of lives daily. With a rich history of over 170 years of innovation, Smiths Group comprises five global divisions, including Smiths Interconnect, which specializes in technically differentiated electronic components and subsystems for critical applications in defense, aerospace, communications, and industrial markets. Smiths Interconnect employs over 2,000 people and has a strong global presence, with manufacturing facilities in nine countries and a commitment to enhancing connectivity, improving healthcare, and ensuring security across various sectors.

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