Manager, Commercial Operations - Remote

Overview

The Commercial Operations Manager is responsible for the operational alignment of revenue-generating teams across the full client lifecycle to drive growth, operational clarity, and efficiency. This position will provide leadership and guidance to the Commercial Operations team to support and improve the efficiency, effectiveness, and scalability of Sales and Marketing teams.

In Short

• Maintain and improve a Sales and Revenue Operations model.
• Ensure the CRM is accurate and optimized for reporting.
• Provide strategic recommendations to optimize systems and processes.
• Design and implement revenue-generating processes using data and technology.
• Lead a team supporting sales, marketing, and revenue tooling.
• Oversee the deal desk function and establish standardized processes.
• Collaborate with finance on sales and commission forecasts.
• Lead strategy and vision of intelligent goal setting.
• Partner cross-functionally to improve execution of sales processes.
• Drive key operational metrics for the sales organization.

Requirements

• 6-7+ years of experience in revenue operations or similar.
• 2+ years in a leadership role in sales/revenue operations.
• Demonstrated ability to promote revenue growth.
• Excellent problem-solving skills and trend analysis.
• Ability to track and develop metrics and KPIs.
• Excellent verbal and written communication skills.
• Proven ability to build relationships cross-functionally.
• Deep knowledge of CRM software including Salesforce.
• Strong experience with BI tools like Tableau.
• Advanced knowledge of Excel.

Benefits

• Opportunity to work in a remote environment.
• Impactful work contributing to global health.
• Professional development opportunities.
• Collaborative team culture.
• Competitive salary and benefits package.