Service Now Senior Tester - Remote

Overview

smartvokat GmbH is a dynamic, remote-first team of consultants, legal engineers, and project managers — We assist Legal, Risk and Compliance in-house departments in their digital transformation journey towards an agile and responsive strategic enabling function and we’re looking for someone equally passionate about transforming the legal world.

In Short

• Join a remote-first team focused on legal digital transformation.
• Lead and optimize testing processes for quality assurance.
• Manage a QA team and coordinate with manual testers.
• Conduct operational and exploratory testing to identify bugs.
• Screen automated test outcomes and create bug reports.
• Facilitate ServiceNow’s Automated Test Framework.
• Provide support for feature testing alongside manual testers.
• Work collaboratively with stakeholders on acceptance criteria.
• Develop comprehensive testing documentation.
• Enjoy a flexible work environment with exciting projects.

Requirements

• Extensive experience in testing processes and quality assurance.
• Proficient in manual testing and bug identification.
• Experience with testing tools like Jira QMetry.
• Familiarity with automated test frameworks, especially ServiceNow ATF.
• Ability to create testing documentation for audits.
• Effective leadership and mentoring skills.
• Strong quality and service mentality.
• Excellent communication skills across teams.

Benefits

• Remote-first, flexible work environment.
• Collaborative team culture with entrepreneurial-minded colleagues.
• Exciting projects with top-tier clients.
• Flat hierarchies and personal development opportunities.
• Permanent employment, not a B2B freelance contract.
• Exposure to groundbreaking projects for multinational clients.
• Autonomous remote work integration.
• Unique 9 for 10 program for personal matters.