Senior Service Now Developer - Remote

Overview

At Rackspace Technology, we are experts in multi-cloud solutions. Our deep technical expertise with leading technologies and multi-cloud environments—spanning applications, data, and security—enables businesses to grow, increase efficiency, and drive innovation. We don’t just solve workload problems; we create competitive advantages by empowering you to work faster, smarter, and stay ahead of the curve.

In Short

• Be a key member of the Managed Public Cloud software development team, collaborating globally.
• Work on a variety of projects including cloud integrated services, customer interaction platforms, and backend business systems.
• Collaborate with Product teams to assess functional requirements for new offerings.
• Proven ability to architect production ready software with minimal direction.
• Strong background in agile development and project planning.
• Establish and adhere to coding and process best practices.
• Lead research, proof of concept, and prototype efforts within the project team.
• Write and review design documents and actively participate in project discussions.
• Work within a DevOps culture, including participating in on call rotations.
• Strong problem-solving skills with the ability to troubleshoot complex issues.

Requirements

• Deep understanding of the ServiceNow platform and core modules.
• Hands-on experience with ServiceNow development.
• Proficiency in ServiceNow’s scripting languages.
• Experience integrating ServiceNow with external systems.
• Strong understanding of ITIL and experience automating ITIL processes.
• Ability to develop custom applications within the ServiceNow platform.
• Experience with ServiceNow’s App Engine.
• Proficiency in HTML, CSS, and React for front-end development.
• Strong knowledge of Configuration Management Database (CMDB).
• Experience with ServiceNow administration tasks.

Benefits

• Join a leading technology company.
• Opportunity to work on cutting-edge solutions.
• Collaborate with a global team of experts.
• Engage in continuous learning and professional development.
• Be part of a culture that values innovation and creativity.