Global Client Lead (12-Month Fixed-Term) - Remote

Overview

Are you motivated by building strategic partnerships with our customers? Do you get a kick out of expanding our solutions and services with our biggest global customers? Do you enjoy creating and executing a strategic plan across teams? We are currently seeking a driven and experienced individual for a 12-month fixed-term contract as a Global Client Lead at Smartly.

In Short

• Build relationships with senior stakeholders and across all relevant parts of the customer organization.
• Build Joint Business Plans to focus efforts on the customers highest priorities anchored to Smartly solutions.
• Lead strategic planning together with customer decision makers, platform and other partners.
• Work cross functionally within Smartly - globally - to drive alignment and progress.
• Own the account plan and plans for key customer initiatives.
• Coordinate execution on a high level by setting clear goals and priorities.
• Create multiple feedback and escalation channels within the account.
• Ensure product roadmap alignment and product team interaction with customers.
• Build relationships with customer partners (ad agency, creative or data partners).
• Own revenue forecasting and target setting for the account.

Requirements

• Have at least 10 years in ad-tech/mar-tech industries, with a proven track record of growing strategic accounts.
• Experience with Facebook, Pinterest, Snap, Google, TikTok and ad agencies is seen as an advantage.
• Are naturally inclined to lead, organize, and orchestrate a key account team.
• Are driven by sales, account expansion, and helping your customers achieve their business targets.
• Have excellent people skills and the ability to engage with C-level decision-makers.
• Have a strong desire to learn about the product to effectively sell.
• Have the ability to collaborate closely with internal cross-functional teams.
• Are open to global travel.
• Have the ability to work in the London Smartly office for 3 days a week (hybrid structure).

Benefits

• Inclusive Culture: Join a diverse team fostering a culture built on trust and open feedback.
• Global Impact: Influence customer and business growth on a global scale.
• Wellbeing Focus: Enjoy generous healthcare packages and a healthy work-life balance.
• Total Rewards: Benefit from equity options and competitive compensation.
• Hybrid Workplace: Experience a hybrid work model with the option to work abroad for up to 30 days.