Customer Success Technical Specialist - Remote

Overview

As a Customer Success Technical Specialist at Skyward, you will play a crucial role in helping K-12 schools succeed by providing top-notch support and solutions to customers.

In Short

• Join a global company focused on K-12 education.
• Work in a fast-paced environment with a focus on customer satisfaction.
• Develop personalized implementation plans for new customers.
• Consult with customers through various communication methods.
• Design solutions based on customer needs.
• Travel may be required for customer interactions.
• Strong organizational skills and work ethic are essential.
• Proficient in Microsoft Office is necessary.
• Education or experience equivalent to a two or four-year degree is required.
• Enjoy a supportive work environment with a focus on teamwork.

Requirements

• Must be able to travel as required.
• Strong work ethic and dependability.
• Ability to work in both team and solo settings.
• Excellent organizational skills.
• Proficiency in Microsoft Office.
• A two or four-year degree or equivalent experience.

Benefits

• Paid time off and 8.5 paid holidays.
• 401(k) retirement plan with company match.
• Health, dental, and vision coverage.
• Company-sponsored life and disability insurance.
• Employee Assistance Program.
• A robust wellness program.