Information Architect - Remote

Overview

Skyward is seeking a detail-oriented and innovative Information Architect to lead the strategy, structure, and delivery of our training and support content, helping users interact effectively with our platforms.

In Short

• Join a global company focused on K-12 education solutions.
• Design and maintain content architecture using DITA and XML.
• Develop content strategies based on user feedback.
• Collaborate with cross-functional teams for alignment on content.
• Analyze and troubleshoot content structures and user experience issues.
• Provide training on structured authoring and content tools.
• Refine content delivery methods through usability testing.
• Opportunities for professional growth through advancement programs.
• Work in a supportive and collaborative environment.
• Remote opportunities available in multiple states.

Requirements

• A degree or equivalent experience in a related field.
• Strong knowledge of DITA, XML, content modeling, and structured authoring.
• Familiarity with tools like cCMS, Dreamweaver, Notepad++, and Office 365.
• Excellent communication, analytical, and organizational skills.
• A collaborative mindset and a passion for improving user experiences.

Benefits

• Opportunities for professional growth.
• Supportive work environment focused on teamwork and improvement.
• Engaging work culture with a family feel.
• Competitive salary commensurate with experience.