Customer Support Specialist - Remote

Overview

The Customer Happiness Team aims to support users, ensuring a pleasant experience with Skribble's e-signing platform.

In Short

• Experience in Customer Service, preferably in B2B SaaS.
• Strong English and German communication skills.
• Residing in Switzerland.
• Enjoys a varied workday and self-directed work style.
• Comfortable in a digital environment and eager to learn.
• Empathetic and enjoys teamwork.

Requirements

• Ability to support users and answer product-related questions.
• Strong communication skills in both English and German.
• Experience in a customer service role.
• Ability to listen and understand customer needs.
• Self-motivated and able to work independently.

Benefits

• Flexible working conditions: Home Office, Remote Office, or on-site in Zürich.
• Opportunities for personal development with regular feedback.
• Be part of a growing tech company with a supportive team.
• Diverse and multicultural work environment.
• A job with purpose in the digital signature space.
• Company culture based on transparency and accountability.
• Salary range for the role: 60,000 CHF to 80,000 CHF based on experience.